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[NX item] All Stars Face Coupon bug

lnqgdn123lnqgdn123
Reactions: 710
Posts: 25
Member
edited May 2017 in Bug Reporting
I bought three all stars face coupons in cash shop. After i use these coupons to NPC Nurse Pretty. The detail show she will change my face to nine tail fox face. I only read the details at the third time. This face not even in the preview and three coupons all change me to this same face (not random). I didn't report at that day because new users need to be approved before posting. I need to wait until today then i can create a new discussion to report it.
Three all stars face coupons cost me 9000 NX, if i can't get a refund. I wanna to change my face to sparkling face (this is why i buy these coupon), or give me something = 9000 NX and change my face to previous face. If neither, at least change my face to previous face. Because i don't like this face.
Character name: lnqgdn123
Character level: 192
Character job: Kinesis
World name: Windia
Date and time of the incident:
Australia time - May 2th Afternoon ( i can't remember the actually time)

Comments

  • AKradianAKradian
    Reactions: 40,310
    Posts: 6,340
    Member, Private Tester
    edited May 2017
    In regards to changing your face to previous face: that's what the Salon feature is for. You should save your face before using any random coupons.

    As for the coupons giving you a face that wasn't in the list - you should probably create a Customer Support Request (at http://support-maplestory.nexon.net) or talk to Live Chat support (same site).