Luminous Cutscene Bug Level 60

kamycart

Bug type:
stuck in cutscene

Brief bug summary:
During the level 60 quest for the job advancement for Luminous I clicked not to go skip the cutscene. During the cutscene, the scene is frozen and the monsters would just wander around in the forest scene, but the story does not progress. As it is a cutscene I am also unable to press any buttons or click anywhere to exit so I have to close the program via task manager. I have tried to relog in the game numerous times, but the game still does not progress in the story, nor do i want to restart the character again.

Character name: Lovemiso
Character level: 60
Character job: Luminous
World name: El Nido

Date and time of the incident:
May 15/16, 2017 anytime during login, EST

Perceptivity

Hello kamycart https://support-maplestory.nexon.net/hc/en-us/articles/204743515-My-character-is-stuck-and-I-m-unable-to-log-into-it- hope this will help you

AKradian

Try doing a full shutdown and restart of your computer, as described here: https://www.howtogeek.com/129021/how-to-do-a-full-shutdown-in-windows-8-without-disabling-hybrid-boot/
Make sure it's a full shutdown. The normal restart preserves parts of your computer's memory, which might be corrupted. http://forums.maplestory.nexon.net/discussion/151/memory-dll-corruption/p1