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Cannot log into specific character on my account

lilJETTlilJETT
Reactions: 1,010
Posts: 4
Member
edited May 2017 in Bug Reporting
Bug type: Cannot log into my main but other accounts perfectly fine.

Brief bug summary: "Having trouble logging in" error pops up after I type in my PIC which is then followed by a disconnection. However, I am able to log into the rest of my accounts perfectly fine. I was able to log in today perfectly fine, however, now it just doesn't work.

EDIT: It might be that nodestone glitch like before, not 100% though. I didn't open any nodestones but my guess would be that it's very similar to that glitch from before.

Steps to reproduce: Log into my main, Peter.

Character name: Peter

Character level: 250

Character job: Cannoneer

World name: Bera

Date and time of the incident: 24/05/2017

Comments

  • AKradianAKradian
    Reactions: 40,345
    Posts: 6,342
    Member, Private Tester
    edited May 2017
    Accounts or characters?
  • lilJETTlilJETT
    Reactions: 1,010
    Posts: 4
    Member
    edited May 2017
    AKradian wrote: »
    Accounts or characters?
    characters* my bad


    AlexF wrote: »
    Heyo,

    Can you try doing this for me and seeing if it permits you to log in:

    On another explorer, empty your cash shop storage of items (Perm NX, or Cubes, etc that are kept in your cash locker)
    Also, empty out your normal storage onto other characters.

    Alright, ill try after maintenance.

  • lilJETTlilJETT
    Reactions: 1,010
    Posts: 4
    Member
    edited May 2017
    I was teleported to hene by a GM which seemed to fix the problem. If anyone else got this problem goto live chat, it was solved for me. Thx every1.
    AlexF