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MapleStory Dossent open

_z1Muck__z1Muck_
Reactions: 100
Posts: 6
Member
edited August 2017 in Tech Support
hey
i downloaded before 2 week maplestory with the launcher
and 2 week i tried all guide to open the game and i didnt successful :(
i upload video to youtube with the problem.
if someone can help me im really glad for that.
thanks.

this is the video .

Comments

  • _z1Muck__z1Muck_
    Reactions: 100
    Posts: 6
    Member
    edited August 2017
    anyone please ?
  • ArwooArwoo
    Reactions: 17,755
    Posts: 498
    Member
    edited August 2017
    Hi _z1Muck_,

    Would you be able to provide us with information pertaining to your internet speed?
    Our team is trying to gather data for factors which may be causing your issue.

    Thank you!
  • _z1Muck__z1Muck_
    Reactions: 100
    Posts: 6
    Member
    edited August 2017
    hey
    my internet is very faster
    i have 100 mega internet
    i download movie with torrent at 3-4M per second ..
    you need a picture or somthing ?
  • DarkPassengerDarkPassenger
    Reactions: 8,980
    Posts: 2,669
    Member
    edited August 2017
    Sounds like a hardware problem from the loudness of the disk spinning unless thats the fan

    but going back to Arwoo said, you can google some tests that determine your Internet connection in details

    https://www.measurementlab.net/tests/ndt/

    and heres a ping test

    http://www.meter.net/ping-test/
  • _z1Muck__z1Muck_
    Reactions: 100
    Posts: 6
    Member
    edited August 2017
    this is the speed test
    https://i.imgur.com/0BgdpqZ.jpg

    and this is my ping
    https://i.imgur.com/dAaNPyl.jpg

  • _z1Muck__z1Muck_
    Reactions: 100
    Posts: 6
    Member
    edited August 2017
    someone ?
  • peterwongdudepeterwongdude
    Reactions: 720
    Posts: 14
    Member, Private Tester
    edited August 2017
    You're not the only one here with this problem I am having this problem too. Same exact issue as your video. I really hate this nexon launcher it has already caused so many issues like this one and the ok button. I rather use the old school game launcher. It was working fine yesterday. I have a speed test with 11 ping 68 Mbps.
  • DarkPassengerDarkPassenger
    Reactions: 8,980
    Posts: 2,669
    Member
    edited August 2017
    Use steam, i havent had any problems since i switched to it
  • _z1Muck__z1Muck_
    Reactions: 100
    Posts: 6
    Member
    edited August 2017
    i try with steam , same problem !
    and Peter how you play with the old launcher ? where i can download that ?
    i want only play maplestory ! i dont care how i open that !
  • DarkPassengerDarkPassenger
    Reactions: 8,980
    Posts: 2,669
    Member
    edited August 2017
    Old launcher is no longer available.

    If it also occurs with steam, I would say it is a hardware issue. Or a connection issue.

    Last thing you can try is, open the launcher and in the settings look for repair installation.
  • peterwongdudepeterwongdude
    Reactions: 720
    Posts: 14
    Member, Private Tester
    edited August 2017
    Old launcher doesn't exist anymore I'm just saying when the old launcher was here there was so much less problem than this new dumb launcher.