[New Users] Please note that all new users need to be approved before posting. This process can take up to 24 hours. Thank you for your patience.
Check out the v.255 - The Dark Ride: Ride or DIe Patch Notes here!
If this is your first visit, be sure to check out the Forums Code of Conduct: https://forums.maplestory.nexon.net/discussion/29556/code-of-conducts

[Reboot] Game Crashes, Disconnects, etc.

DreamWeaverDreamWeaver
Reactions: 1,435
Posts: 60
Member, Private Tester
edited September 2017 in Tech Support
Bug Type: Game Crash, Disconnects, Server Selection Issues

Brief Bug Summary: Self explanatory. (See above and below)

More details: First log in attempt resulted in the error box 'Cannot connect due to maintenance, banned IP, unstable internet' (paraphrasing). Subsequent attempts resulted in server selection boxes being transparent and freezing after entering my PIC. The two or three times I was able to access my server, I was disconnected either immediately, or after a few seconds to a minute. I've checked my internet connection, virus protection, updated to eliminate C++ Runtime Error messages, and rebooted my system. Many times. :'( Problems seemed to start sporadically after the recent maintenance.

Steps to Reproduce: Several log in attempts.

Character Name: CozySaturday, AuraSidhe (Does it really matter?)

Character level: 181, 144

Character Job: Mercedes, Wind Archer

World Name: Reboot

Date and Time of the Incident: 3:45 - 4:45 PM Central Standard Time