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Having trouble logging in

ESPESP
Reactions: 100
Post: 1
Member
edited December 2017 in Tech Support
I'm trying to start and play the game but for some reason I'm unable to login to the game. When I'm trting to do so through the game launcher, after trying to select a channel I get a massage that says "Having trouble logging in? Try logging In at maplestory.nexon.net (picture at the bottom), but when I'm trying to log in there it just won't do it and I get an error that says the connection has timed out (same) though other websites work just fine.
Also I found this troubeshooting solution that suggests to try and login with the phone internet via hot spot and when I tried it, it started working.

Does anyone know what should I do about it so I can play the game with my regular home internet connection?
Thanks for your help

https://ibb.co/hxBpS6
https://ibb.co/imNk0R

Comments

  • CarlosMSCarlosMS
    Post: 1
    Member
    I have the same problem. please help. I can connect from different internet networks outside my house and my cell phone, but from the network of my house I get the same error.