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Sugar Boxes disappear when accepted

SoftFrostingSoftFrosting
Reactions: 840
Posts: 29
Member
in Bug Reporting
I stayed online and unlocked the 4 sugar boxes on my Ark. I accepted them each as they came out. Each one was accepted without a problem, but only after accepting the 4th one did I check my inventory, and I found that I only had 2 available inventory spaces in my USE tab. These two spaces held the first two Sugar Boxes, while the second two Sugar Boxes were completely gone, nowhere to be found. I'm assuming the game deleted my second sugar boxes because it couldn't find empty inventory spaces for them, and rather than giving me the usual "Please make sure you have an empty slot in your USE tab" message, it deleted them altogether.

Is anyone else experiencing this glitch? Can it be fixed? And is there any way i can still get my sugar boxes?

Comments

  • YinYangXYinYangX
    Reactions: 3,995
    Posts: 1,353
    Member, Private Tester
    edited June 2018
    I stayed online and unlocked the 4 sugar boxes on my Ark. I accepted them each as they came out. Each one was accepted without a problem, but only after accepting the 4th one did I check my inventory, and I found that I only had 2 available inventory spaces in my USE tab. These two spaces held the first two Sugar Boxes, while the second two Sugar Boxes were completely gone, nowhere to be found. I'm assuming the game deleted my second sugar boxes because it couldn't find empty inventory spaces for them, and rather than giving me the usual "Please make sure you have an empty slot in your USE tab" message, it deleted them altogether.

    Is anyone else experiencing this glitch? Can it be fixed? And is there any way i can still get my sugar boxes?

    Just to make sure, when you say "sugar boxes", you mean the 120m ones that give you the 500 Maple Points, right? And not each of the 30m increment reward, right?
    Not sure if I'm remembering wrong, but pretty sure the game gives you a message if you don't have enough invent (cause in the previous occasions this event ran, I always had to clear 20 invents slots or else I wouldn't be able to collect the rewards since I'm the type of guy who likes to open all the boxes at once and I save the exp coupons ).

    *Just going out on a limb here, but I'm pretty confident you're mistakenly thinking you get a box at each 30m increment, which you don't. You only get two boxes, the Ark Sugar Box (RP and chance for MP) and the Ark Sugar Coin Box (increasing Ark coins) at the 120m reward.
    Reason I'm guessing this:
    1. You say you "unlocked the 4 sugar boxes" and " but only after accepting the 4th one did I check my inventory" meaning if you actually collected four of the "boxes" reward, you should have had 8 boxes total (assuming you had space) and that you didn't check your USE inventory in at least 8 hrs, which is kind of out there for me.
    2. The fact you could "claim" rewards with insufficient invent space (given, yes, it could be bugged).
    3. You don't mention anything about exp coupons taking up your invent space or finding exp coupons, so that tells me you have no idea how Sugar Time works.
    4. Even if MS has had a lot of bugs, rarely have I ever seen a "bug" where items get deleted cause you don't have enough invent space, it almost always says you can't claim/accept/complete cause of insufficient invent space.
    [If I'm completely wrong in my guess, apologizes ahead of time, but I semi-doubt it.]

    My advice, go read the event description in the patch notes and check that you understand the event correctly.