16 Days And Still No Response

Tehvi

So I submitted a ban appeal 16 days ago and I haven't even gotten an acknowledgement response from anyone. What is going on? Is this normal? Should I resubmit my request?

Dominikoss

Just make another account or quit the game, this proggress is slow...

Neospector

You can bring up your appeal to Live Chat during their specific ban appeal hours:
https://support-maplestory.nexon.net/hc/en-us/articles/204434619-How-do-I-chat-with-Nexon-America-and-what-are-the-chat-hours-

If you have your ticket number ready they can review your case.
Otherwise, we cannot help you with a ban appeal here.