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Ark (Abyssal Recall) Failing to trigger Animatic

SoftFrostingSoftFrosting
Reactions: 840
Posts: 29
Member
edited August 2018 in Bug Reporting
I've seen only one other post addressing this issue, but I'm remaking the post as their post was put in general chat, so i'm hoping to get more attention to this issue here.
To clarify the title
Ark's 5th job skill, Abyssal Recall activates a cinematic cut-scene on the player's screen.

Its supposed to show when Ark was first betrayed by their best friend.
However, the cinematic that is supposed to play on the players screen does not actually trigger. Instead, only the graphics of the skill that other players see is shown.
The animation doesn't appear on the players screen, at all.

This problem seems to be for female ark's only. Which is extremely detrimental.
For a video of this situation, I found a video explaining this issue in more detail- https://youtu.be/vePiHbi_sK8

Here is a video of what the skill is supposed to look like.

All female players seem to be banned from seeing the animatic....

For more information
I'm on Windia,
I have a female Ark, Level 202

I'm hoping this graphical glitch can fixed as soon as possible.
Can anyone add to this issue?