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Perma Banned for no reason

CMarshxXCMarshxX
Post: 1
Member
in Rants and Raves
Anyone else got perma banned for no reason? I was afking in Henesys channel 1 and when I came back I was banned.

Comments

  • NeospectorNeospector
    Reactions: 9,860
    Posts: 2,146
    Volunteer Forum Moderator
    edited August 2018
    Were you met with an in-game dialog message stating that you have been "blocked" by the GM police?
    Were you disconnected and met with a grey dialog box stating that you're accessing from a banned IP (or that NGS has detected hacking)?
    Or were you disconnected to the world-select screen and met with a blue dialog box stating you have been explicitly banned?

    The first is not a ban; it's the game client becoming unsynced with the server (usually due to lag or a bad connection).
    The second is also not a ban; the NGS is an anti-hack feature but the grey dialog box does not indicate a ban.
    Only the blue dialog box on the world select screen is indicative of an actual ban, and will state the reason why you were banned.

    If you were actually banned, we cannot help you here. You should submit a ticket and speak with Live Chat to perform a ban appeal.
    https://support-maplestory.nexon.net/hc/en-us
    https://support-maplestory.nexon.net/hc/en-us/articles/204434619-How-do-I-chat-with-Nexon-America-and-what-are-the-chat-hours-