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My characters disappeared

ElsaDeerestElsaDeerest
Reactions: 100
Posts: 2
Member
in Bug Reporting
Hey so any way I have several characters in Windia but for some reason they arent there any more. Please help me gget my accounts back.

Comments

  • AKradianAKradian
    Reactions: 40,340
    Posts: 6,342
    Member, Private Tester
    edited November 2018
    When did you last play them?
    Can you find them on the Rankings?
  • ElsaDeerestElsaDeerest
    Reactions: 100
    Posts: 2
    Member
    edited November 2018
    I played hjem about a week ago actually. Yeah, I see them on the rankings. Do you have any advice please and thanks you

  • AKradianAKradian
    Reactions: 40,340
    Posts: 6,342
    Member, Private Tester
    edited November 2018
    Are you sure you are logging in to the right account and world?

    If you are, and you still can't see your characters even though rankings show them on Windia, you'll need to talk to Customer Support. Only they can check what account the characters are on.