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Kaiser Transformation Coupon not working

AleXMerZaXAleXMerZaX
Post: 1
Member
in Bug Reporting
Bug type: Event item, Class Specific

Brief Bug Summary: The event coupon for transformation colour change did not work. And the colour remains the same defult red colour.

More Details: I purchased "Final form main color change coupon" x2 and "Final form sub color change coupon" x1. However, no changes were made to my kaisers colour when he transformed into his final form. I tried restarting several times, however, the colour did not change.

Character Name: AleXMerZaV

Character level: 204

Character job: Kaiser

World Name: Reboot

Date and time of incident: A few hours ago

I would like to get the 3 coupons back if possible to reroll for black armor as that was my intended purpose of the purchase for the coupons.

Thank you,