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New Players gets instant Banned

johnrulesjohnrules
Reactions: 305
Posts: 2
Member
in Bug Reporting
Recently, I’ve been making accounts for mule characters and would level them up. I’ve also invited some few friends to try out the game since (Nexon fails to recognize world transfer). However, the accounts that I make are constantly getting the message "Your account has been blocked. To appeal this action, please submit a ticket athttps://billingpp.zendesk.com"; This has happened to me several times now, I did look at the support page for some of the reasons. I have not requested a charge-back or anything. In addition, my friends who have registered are also getting the message and are forced to submit a ticket, but the PROBLEM is they can’t even log in to the Blocked account and are forced to make a new one again in order to submit a live chat. Seriously, who’s got the time to deal with all this NONSENSE! New players, and such as my self shouldn’t face these pathetic issues. Furthermore, when you talk to people in live chat, THEY ARE SO USELESS and UNWILLING TO GIVE ANY EXPLANATION !


** REDDIT USER ALSO GETS THE MESSAGE ** FIX YOUR DAM REGISTRATION AND STOP BANNING PEOPLE AUTOMATICALLY**
https://reddit.com/r/Maplestory/comments/avzms3/keep_getting_blocked_for_no_reason/

1cb1349be154871774c5389775f3fba4
PinoPete

Comments

  • JuodukasJuodukas
    Reactions: 100
    Post: 1
    Member
    I agree. Some of my friends have been getting blocked on their mules; after inviting new people to the game, they were blocked by the game on their accounts. This system needs be be constructed differently so that it does not hinder mules or new player's accounts.
  • SamgoSamgo
    Post: 1
    Member
    Nothing surprises me. Nexon always screwing up, I thought I was the only one experiencing this issue.. I have made several accounts as well... all got that message, I thought I was doing something wrong, never charge any nexon credits in my account. Couldn't submit a ticket on the accounts was forced to make new accounts to just submit a ticket. Waste of time, live chat is not very helpful. Not worth trying to battle, players shouldn't face these issue who are just trying to play.