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characters disapeared

GUY120GUY120
Reactions: 100
Post: 1
Member
edited April 2019 in Tech Support
hello i reactivated my account today and all my main Chars were disapeared from my account. i got an assassin in Bera buy the name GUY120 he is in the rankings but not on the account. be happy to hear from you.

Comments

  • AggraphineAggraphine
    Reactions: 19,415
    Posts: 3,553
    Member
    edited April 2019
    I don't see your character on the rankings. Are you certain you didn't delete it at some point? Or perhaps your account was breached at some point and it was deleted that way?

    My advice would be to try and make a new character of the same name. If it lets you do that, then your old character either up and disappeared or got caught up in the name wipe a couple of years back. Leveling is an absolutely trivial matter now, so it's not going to take you long to get back to, and even surpass, where you were before. Given that you said assassin, I can't see you having gotten very far past second job.
  • HHG1HHG1
    Reactions: 5,986
    Posts: 780
    Member, Private Tester
    edited April 2019
    You show up for me. (though I had to add the rebootIndex parameter manually for it to work)
    http://maplestory.nexon.net/rankings/overall-ranking/legendary?pageIndex=1&rebootIndex=0&character_name=GUY120&search=true®ion=#ranking

    Are you sure you're logging in with the right email? Also did you choose NA and not EU in-game?