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where is my account?

MikeJR23MikeJR23
Reactions: 100
Post: 1
Member
in Tech Support
I try signing in to my account using my email and it doesn't work, when i try resetting the password it said it " Either this account doesn't exist or the password is incorrect. Please try again." ARE YOU KIDDING ME, NEXON???? I SPENT $3000 USD ON NX U DELETED MY ACCOUNT FOR BEING INACTIVE FOR 1 1/2 YEARS. SERIOUSLY. I HAD 4 CHARACTER, YOU KNOW HOW MUCH I SPENT TO GRIND AND GET THE GEAR, CUBING ETC. LIKE COME ON. I BOUGHT PERM CASH ITEM TOO. IT SUPPOSE TO BE PERM NOT DELETED....CAN YOU SUPPORT ME PLEASE I WANT MY ACCOUNT BACK!!!! "Either this account doesn't exist or the password is incorrect. Please try again."

Comments

  • AKradianAKradian
    Reactions: 40,340
    Posts: 6,342
    Member, Private Tester
    edited May 2019
    Nexon does not delete accounts for inactivity.
    Are your characters still on rankings?
    Check the email associated with the account, to see whether you received any messages about the email being changed.

    If you need help recovering the account, please contact Customer Support at http://support-maplestory.nexon.net
  • AggraphineAggraphine
    Reactions: 19,415
    Posts: 3,553
    Member
    edited May 2019
    Are you sure you typed your password correctly? It's entirely possible that you fat-fingered something or flat-out missed a character.