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Can't seem to recover my PIC

KzAngeloKzAngelo
Reactions: 100
Post: 1
Member
edited May 2019 in Tech Support
I haven't played in a really long time, and was trying to log on my characters, but I can't seem to remember my PIC, and whenever I try to reset it from the website, it says that i don't have any characters on the account, or haven't created a character yet. It's on NA

Screenshots: https://imgur.com/a/DGS2ddC

Comments

  • OppaikamiOppaikami
    Post: 1
    Member
    Ya I have been getting that same thing... I hope the can get a fix for it
  • AggraphineAggraphine
    Reactions: 19,415
    Posts: 3,553
    Member
    edited May 2019
    Kind of late to this, but if you're having trouble resetting your PIC yourself, you can always contact support(go for live chat, faster results, be aware of hours of operation) and have them just fully reset/clear it so that it prompts you to set one up next time you log in.