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(New to this) Missing Equipment?

ArchonticsArchontics
Reactions: 600
Posts: 3
Member
edited June 2019 in General Chat
Not too long ago I had perfectly scrolled a Superior Gollux Earring with unique potential. I came on to look for it today and found it was missing? I'm pretty sure I didn't accidentally sell it or anything. Is there a possibility that it was deleted from the system? If so, how would one go about requesting a retrieval?

Sounds desperate? Year I know.

Comments

  • AKradianAKradian
    Reactions: 40,340
    Posts: 6,342
    Member, Private Tester
    edited June 2019
    Does anyone but you (like a sibling or friend) have your account info? Try asking whether they know the earrings' whereabouts.

    Items aren't intentionally deleted from the system, unless they were created by hacks or exploits.
    Items can accidentally disappear if your game channel crashes just as you are trading the item to someone, or transferring it to or from your Storage.
    Items can be destroyed without a trace by use of certain scrolls.

    I recommend checking all your characters, as well as your storage. Maybe you forgot that you moved the earrings to use a scroll or cube on them?

    If you can't find the earrings, you can ask Customer Support for help finding out what happened to them: http://support-maplestory.nexon.net