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Problem topping up

markyrmtmarkyrmt
Reactions: 330
Posts: 8
Member
edited October 2019 in Account Billing Support
Hi, I would like to add balance to my account however when I select the Credit Card option I keep on getting purchase failed with "invalid token". I have already topped up before but I cant do it this time. Am i missing something or what? Thanks

Comments

  • AKradianAKradian
    Reactions: 39,055
    Posts: 5,908
    Volunteer Forum Moderator, Private Tester
    edited October 2019
    Try to disable adblock, or use another browser.
  • markyrmtmarkyrmt
    Reactions: 330
    Posts: 8
    Member
    edited October 2019
    I remember topping up through the launcher window, but it keeps on saying invalid token. I tried three other browsers and still getting the error message. I dont think i have any adblock turned on or installed. Sorry im just new around here and i dont have any ingame friends who could help out lol
  • AKradianAKradian
    Reactions: 39,055
    Posts: 5,908
    Volunteer Forum Moderator, Private Tester
    edited October 2019
    Make sure you have cookies enabled.
    If that doesn't help, try talking to Customer Support at http://support-maplestory.nexon.net