[New Users] Please note that all new users need to be approved before posting. This process can take up to 24 hours. Thank you for your patience.
Check out the v.250 - Mayple Island Patch Notes here!
If this is your first visit, be sure to check out the Forums Code of Conduct: https://forums.maplestory.nexon.net/discussion/29556/code-of-conducts

Returning player technical issues with my account

akiresuakiresu
Reactions: 300
Post: 1
Member
edited November 2019 in Tech Support
Hello.
If there is a moderator or someone from nexon I need serious help with my account.
The e-mail I registered this account with has been deleted and cannot be restored and thus I am unable to change my email for my nexon account.
I also do not remember my PIC.
please help me.
thank you.

Comments

  • AKradianAKradian
    Reactions: 40,310
    Posts: 6,340
    Member, Private Tester
    edited November 2019
    You need to contact Nexon Customer Support at http://support-maplestory.nexon.net
    You can create a new account to log in to the support site with, and specify in your ticket that you're looking for help recovering your old account.