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help with my account

sasukematsudasasukematsuda
Post: 1
Member
in Tech Support

I've been playing maplestory for a long time, but since I couldn't log in to my account, I restarted my PC (the last time when I played was in august), now I download the app the game, I enter my email and it seems that everything changed, I can't access my account or I can't even see the server I used to play. I do not know what is happenin, help please

Comments

  • NeospectorNeospector
    Reactions: 9,860
    Posts: 2,146
    Volunteer Forum Moderator
    edited December 2019
    If you cannot access your account entirely, you would need to reset your password, or possibly change your email address by contacting customer support.

    If the last time you played was August, then the worlds were merged on August 28th. You can review the details in the patch notes located here.