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New Dual Blade Character is Stuck

VyctonVycton
Reactions: 100
Post: 1
Member
edited December 2019 in Bug Reporting
I made a dual blade character, and when I log into it almost the entire screen is black, and I cannot do anything. The game is not frozen, I can hear music, move around the mouse, and the character is animated. However, I cannot click on anything or move around:

https://imgur.com/zBc2wr8

I have already contacted support, and they said they moved my character to Henesys. However, when I log in, the situation is exactly the same.

Does anyone know what to do?