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My account was blocked because of theft

KumadesuKumadesu
Reactions: 200
Post: 1
Member
edited February 2020 in General Chat
Hi Maplestory Team:
I'm Xiaonan.
I recently encountered something that bothers me. My account was stolen and my account was blocked. At first I thought it was Maplestory that blocked my account to protect me, but I found out that this was not the case.
I tried to submit a ticket using support. But GM didn't believe me and insisted that I use plug-ins. I tried to explain this, but the GM directly prevented me from using the support function. I couldn't send any tickets. I don't know what to do now. And GM repeated that they have helped me solve this problem, I don't understand what it means. I have never sent any tickets to GM. I'm very helpless now, and I hope someone can help me.

Comments

  • JezJez
    Reactions: 1,600
    Posts: 268
    Member
    edited February 2020
    well, you probably should not post your email here.
  • AggraphineAggraphine
    Reactions: 19,415
    Posts: 3,553
    Member
    edited February 2020
    Forums aren't the place for ban appeals. Best you'll get here is redirected to support by one of the mods.