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Hair Style Lost

VinilaCokeVinilaCoke
Reactions: 200
Post: 1
Member
in Bug Reporting
Bug type: Hairstyle

Brief bug summary: when I logged in today my main character lost his "Tess Hair" and became wonderful "Toben"

More details:
I was training and just got 200 yesterday, while I happened to have several screenshots yesterday (bc I enjoy the story). And today I surprisedly found I got a wonderful new haircut. The slots for the hairstyle were full so I didn't get a chance to save Tess Hair. But I do like it and haven't changed for quite a while.

Just in case, I'll keep the Toben until I got some reply so please help me get rid of the fancy Toben and get my haircut back

Character name: VanilaCoke

Character level: 201

Character job: Ark

World name: Reboot

Date and time of the incident: 5:30 p.m. 3/22/2020
Not sure when it happened but here is the brief time I logged in today.

NNVTCLg
The screenshot from just yesterday (Tess Hair)

C5ZQ18q
Brand new boy with the fanciest haircut (Toben)

Comments

  • AKradianAKradian
    Reactions: 40,340
    Posts: 6,342
    Member, Private Tester
    edited March 2020
    Please contact Customer Support at http://support-maplestory.nexon.net so they can restore your hair.
  • KremplyKremply
    Reactions: 100
    Post: 1
    Member
    Hi, I have the same issue. I previously had red perion hair (one of the starter hairstyles) and it has now magically become a black toben haircut. please send help!