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Character Stuck in Ereve Strolling Path

ChibakyteChibakyte
Reactions: 200
Posts: 3
Member
edited April 2020 in Bug Reporting
I already made a support ticket for this, but hoping this forum can shed more light on my situation amidst the suspension of Live Chat support.
"I was in process of completing "Meeting with Empress Cygnus" questline for Kanna. Once arrival in the map, nothing would trigger when I clicked the quest icon above Cygnus. I thought forfeiting the quest would help reset my dilemma. However, my character is now stuck in the map. Cannot tele out because map cannot be identified and cannot leave map via portal because quest needs to be complete."
I searched via Google for cases similar but never saw a [Solved] incident.
User: KatoNoKanna
Server: Reboot
Incident time: 4/23/2020 ~10:25PM