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Help need - deleted hair

BuchigiriBuchigiri
Reactions: 300
Posts: 6
Member
edited June 2020 in General Chat
I accidentally deleted my hair today T_T.
I want to know if Nexon customer support can help me restore them.
Has anyone experienced this, if so please let me know.
I already submitted my ticket, so I'm waiting on that as well. Meanwhile, I'm nervous that I'll lose my hair T__T

Comments

  • NeospectorNeospector
    Reactions: 9,860
    Posts: 2,146
    Volunteer Forum Moderator
    edited June 2020
    Deleted as in overwritten using a coupon, or deleted as in you logged in and the hair disappeared randomly?
    Support may be able to restore your hair if it's the result of a glitch, but not if it's the result of using a coupon.

    If you have the hair saved in the beauty salon, however, you can simply restore it by paying a meso fee.
  • AlbinorockAlbinorock
    Reactions: 2,205
    Posts: 221
    Member, Private Tester
    edited June 2020
    You can't accidentally delete your hair. There's always a prompt. That's on you.