Character face glitched

Pugami

Bug type: Cosmetic, server sided
Brief bug summary: I logged on to maple and my face was set to a default face, and I can't change it with the salon.

Character name: MechanicYute

Character level: 225

Character job: Mechanic

World name: Reboot

Date and time of the incident: Sometime at the start of the year 01/01/21

Pugami

Bump

Please help. I am unable to change my face because I get this message instead.
https://gyazo.com/66441c04baff20508260ea06d5b708e0

Neospector

I would contact support and see if they can change your face.

https://support-maplestory.nexon.net/hc/en-us/articles/360021973452-My-hair-or-face-style-changed-unexpectedly-How-do-I-get-it-back-

Pugami

Thanks for the info Neospector!