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Inappropriate Chat Ban

PetiePetie
Reactions: 200
Posts: 2
Member
in Suggestions, Feedback, and Requests
Couple days ago I got banned for "inappropriate Chat" and later found out it was due to harassment. Before I start saying anything... I want to say that this month has been extremely busy for me due to work and etc. where I only log on for fairy bros. Most of my interaction with people are just on discord because I play with majority of my friends I know in real life. My chances of talking to someone else besides people I know in the game are very low. From my understanding, other people on forum and our world also got banned for similar reasons around the same timeframe without any information or any idea of what they have done. They were just given a copy and past message stating that it was due to "harassment."

Harassment to me is a big deal and not just a small problem where it can be fix by a ban. I wish Nexon would issue a warning or provide general info. enough to protect the identity of the reporter to the individuals like myself to correct our behavior. The ineffective approach to addressing this situation with negative reinforcement blows my mind because it does not give the person an idea of what has to be done. In addition, simply stating this could have been a permanent ban doesn't help the situation even more as the player doesn't even know what they have done to offend someone so bad to the point it was reported as harassment. There can be so many scenarios where this person is speaking in ALL but not to the direct person who reported them.

I sincerely enjoy this game a lot and the events. However, the lack of effectiveness in addressing behavior and recent events has left a sour taste in my mouth. Majority of these event require you to log on everyday religiously to complete them and now I feel like my time has went to waste because Nexon decide to purge everyone all at once for "inappropriate chat."

I hope Nexon takes my message into consideration to change their approach to addressing behavior, but to also build a healthy environment by having individuals who will put more effort into supporting their consumers.

-Petie