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Update Website Notifications on Maintenance

DeliqaudeDeliqaude
Reactions: 800
Posts: 7
Member
edited November 2021 in Suggestions, Feedback, and Requests
I just think it would be nice to be able to log into the website whenever Maintenance is happening and see steady updates regarding the (Time) it takes for it to complete, and to have proper updates should it be extended beyond the original estimated time.

For example: The current page says the maintenance is already complete and to restart the Nexon Launcher to make sure you have the most recent client. Yet the Launcher still says, "The game is currently under maintenance. Please try again later." it also says, that it finished at 4:00pm EST. it's 10:05pm now and no new updates have been posted regarding the maintenance that's supposedly already finished.

Would anyone else like to have better updates posted regularly so we aren't left sitting in the dark about what's going on or why we cannot play when the site says we should be able to? I'm just thinking that if we all had better updates regarding Maintenance, we could help reduce the number of Support tickets regarding why players cannot play the game when the website says the Maintenance has completed.
  1. Do you feel that a more suitable/timely update on Game Maintenance be posted to the site regularly?1 vote
    1. Yes, because it helps everyone know what's going on, and reduces support ticket request.
       100% (1 vote)
    2. No, the current set up for game updates is sufficient enough and we don't mind being confused.
       0% (0 votes)
    3. Maybe, it would be a kind gesture to have proper updates.
       0% (0 votes)