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Support Website Access Denied

SunGooKungSunGooKung
Post: 1
Member
in General Chat
Here is the situation, my friend was trying to appeal his account ban because he didn't use any third-party program that relates to botting activity. However, no matter how hard he was trying to explain, the staff just sending him auto replies and disregard his years of efforts on this game. At the end, his account is no longer able to access any support website on any of nexon game, and he's not even using any aggressive word on any of his ticket. I don't really understand why we being treated like this.