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Customer Support Website Does Not Work

BochengBocheng
Reactions: 100
Post: 1
Member
in General Chat
Hi,

I am trying to get some help with my account, and the customer service link for maplestory does not work. It just sets me at a permanent loop. Can anyone help me? Is there a phone number I can call?

Comments

  • AKradianAKradian
    Reactions: 40,340
    Posts: 6,342
    Member, Private Tester
    edited March 2023
    You are trying http://support-maplestory.nexon.net ?
    Are you in a country that is part of GMS' service region?
    Try a different browser, and also make sure to disable ad blockers.

    There is no phone support. If you are absolutely unable to access the support site, you can try joining the official Discord. There is a GM there, and although she's not there "on duty" to solve player issues, she's very helpful when she has the time.