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Impossible to claim a reward from event

EvapyEvapy
Reactions: 500
Posts: 4
Member
edited September 2023 in Bug Reporting
Bug type: Event glitch - cannot claim reward points ticket
Brief bug summary: From the Wongstaurent last order event, the mystery box where we could win RP and NX, I won 2000 RP, but I'm unable to claim it.

More details: When I try to claim it, it says "You can't use the item right now, because there are too many players. Please try again later."

Steps to reproduce: Try to claim the coupon.

Character name: WindArcheur

Character level: 201

Character job: Wind Archer

World name: Reboot

Date and time of the incident: September 3rd - 19:46 (EDT)