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Check out the v.255 - The Dark Ride: Ride or DIe Patch Notes
here!
Using the default pickup key (Numpad 0) does not work in pyramid, nor can you change your hotkeys inside of the pyramid.
Thankfully the tutorial will quickly make you realize that your key layout might not work, but this is still a massive oversight.
Unless you use a setup similar to what Nexon wants you to use, you will have to exit and remap your keys if they conflict with the way Nexon forces you to play.
We just had events (Dungeon Blast) where the skill hotkeys can be remapped. There is no excuse why these keys cannot be remapped or why a default hotkey does not work.
Please make sure basic event functions work in the future. I consider this mostly a bug because of the loot key not working but this is also feedback as well.