[New Users] Please note that all new users need to be approved before posting. This process can take up to 24 hours. Thank you for your patience.
Check out the v.269 Ride the Lightning patch notes here!
If this is your first visit, be sure to check out the Forums Code of Conduct: https://forums.maplestory.nexon.net/discussion/29556/code-of-conducts

Can't Log Into New Explorer Character?

theawosdatheawosda
Reactions: 100
Post: 1
Member
edited November 2016 in Tech Support
So I made a new explorer and I disconnected after leaving Maple Island on the boat. After disconnecting I tried logging into that character again but the screen goes black and I disconnect again. Tried several times and I keep disconnecting.

Comments

  • AKradianAKradian
    Reactions: 40,345
    Posts: 6,342
    Member, Private Tester
    edited November 2016
    Things to try:
    - log in on a different channel
    - do a full shutdown and restart of your computer
    - "repair installation" from the Nexon Launcher (if you use it)

    If all those fail, log a ticket or talk to Live Chat support to move your character to the right town for the class you want to be.