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Check out the v.255 - The Dark Ride: Ride or DIe Patch Notes
here!
I have completed Root Abyss (normal) 12 times and I still cannot enter Chaos Root Abyss as it says I need 10 runs still. (My email said I registered 13 days ago[before reset] and I did 12 runs -> tried doing cra today and it didnt work) I asked a tech support person who said the information cannot be disclosed (???). Can you give us a way to check how many runs we've "done" at least.
Comments
You can check by trying to enter Chaos Mode by yourself since it only counts by clears once per week.