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Submit A Ticket Not Working ; Verification Code

honeygirlhoneygirl
Post: 1
Member
in Tech Support
Hi,
I noticed two problems tonight.
1. When I tried to Submit A Request in Nexon Support, clicking the link redirects me to the Nexon main page, and therefore I am unable to submit a ticket.
2. When I was prompted to enter a verification code after opening Nexon Launcher, the code expires immediately and therefore I am unable to log on. I have tried this at least 5 times, submitting the code 5-10 seconds after receiving it via email.

Comments

  • SquareWrapSquareWrap
    Reactions: 100
    Post: 1
    Member
    Hi,
    I am also having this problem on my other account. I was prompted for a verification code when attempting to sign in, but the verification code expires instantly, making it impossible to log in or even send a ticket. I have tried this many times on different browsers. Does anyone have a solution?
  • GensuGensu
    Reactions: 100
    Posts: 2
    Member
    Im having the same problem also and can't submit any ticket