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False ban after maintenance and NX purchase

PIGONE1987PIGONE1987
Reactions: 500
Posts: 2
Member
edited September 2020 in Tech Support
Hi Guys, I played MapleStory normally and logged out normally last time. After the maintenance yesterday, I purchased some NX by Karma Koin. However, when I tried to log into my account, it says my account has been permanently blocked... How can this happen? Has anyone had a similar situation before?

Comments

  • PIGONE1987PIGONE1987
    Reactions: 500
    Posts: 2
    Member
    edited September 2020
    It first says "the account has been permanently blocked", then it says "This account has not been verified Please follow the instructions in your email to complete verification before playing MapleStory"
  • AggraphineAggraphine
    Reactions: 19,415
    Posts: 3,553
    Member
    edited September 2020
    You're gonna have to submit a ticket about this one. No one here on the forums has the ability to assist you.