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Misisng cs items

SnickySnicky
Reactions: 1,385
Posts: 112
Member
edited September 2022 in Bug Reporting
I did log on with m,y main today sept 3rd CEST time 4 pm and all the cash shop I was wearing is gone ? Not even sure if my inventory is missing items - what on earth is going on ? I used my leftover nx and maplepoints ...please fix this

Comments

  • AKradianAKradian
    Reactions: 40,310
    Posts: 6,340
    Member, Private Tester
    edited September 2022
    Please submit a customer support request (ticket) at http://support-maplestory.nexon.net
    Snicky
  • SnickySnicky
    Reactions: 1,385
    Posts: 112
    Member
    edited September 2022
    I have done this today - is there even a possibility they can find out what disseapeared fact I never made any screenshot or what so ever of my game inventory - nor my cash inventory fact that is way to large for such thing - today even other items I had where gone ... I seriously hope it will be fixed .
  • AKradianAKradian
    Reactions: 40,310
    Posts: 6,340
    Member, Private Tester
    edited September 2022
    A similar issue happened earlier this year, and it turned out to be purely visual. All the items were still there, just not being displayed.
    Hopefully, this is the same sort of issue, which means nothing was actually lost and nothing needs to be recovered.
    However, even if items are actually gone, Nexon has pretty detailed records. Consider that they were able to compensate people based on how many gender-locked items they pulled from SSB's over the past few years. I'm sure they'd be able to figure out what you had.