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Disconnected from 1 server

VinhtageVinhtage
Reactions: 200
Posts: 2
Member
in Tech Support
I crash after selecting reboot server but I am able to join other world perfectly fine at first for some odd reason I was unable to go on my kanna in reboot and my other character were fine now I can't access reboot at all I even log onto a different computer on a different internet connection and it would crash I am not banned there no error message. I have character in scania that works fine and played with a different account on reboot work I prefer to not start all over again

Comments

  • AKradianAKradian
    Reactions: 40,340
    Posts: 6,342
    Member, Private Tester
    edited November 2018
    Please contact Customer Support at http://support-maplestory.nexon.net
    It is likely that one of your characters (possibly the Kanna you mentioned) has corrupted data that makes the game unable to even show it on the character-selection page, and causes the crash.
    Vinhtage
  • VinhtageVinhtage
    Reactions: 200
    Posts: 2
    Member
    edited November 2018
    AKradian wrote: »
    Please contact Customer Support at http://support-maplestory.nexon.net
    It is likely that one of your characters (possibly the Kanna you mentioned) has corrupted data that makes the game unable to even show it on the character-selection page, and causes the crash.

    I have and they are currently working on it since sunday so it wasn't that long I was hopping to see if anyone else had my problem and could help me to speed it up before the burning event this month not to mention I repaired my files and redl maple :(