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Game won't start.

GeminiaGeminia
Reactions: 2,370
Posts: 258
Member
edited February 2017 in Tech Support
I got home a little bit ago and patched the game. Now whenever I try opening it up again, I get this error message.

vspiMGl.png

Literally have no idea what to do. I've been able to start up the game with no issues for a very long time before today.

Comments

  • MystrieMystrie
    Reactions: 300
    Posts: 17
    Member
    edited February 2017
    I am having the same problem and getting the same error message.
  • AKradianAKradian
    Reactions: 40,340
    Posts: 6,342
    Member, Private Tester
    edited February 2017
    One of my computers is getting this as well.
    Trying to reinstall but this will take time.
  • MrPPKMrPPK
    Reactions: 1,070
    Posts: 31
    Member
    edited February 2017
    having the same problem on oneof my computers
    trying to reinstall
  • MystrieMystrie
    Reactions: 300
    Posts: 17
    Member
    edited February 2017
    Both of my computers are having this issue. Let me know if re-installing fixes the problem.
  • MrPPKMrPPK
    Reactions: 1,070
    Posts: 31
    Member
    edited February 2017
    reinstalled but getting message program can not be started da d3x9_43,dll is missing pls reinstall

    followed by runtime error c:\nexon\library\maplestory\appdata\maplestory.exe this application has requested the runtime to terminate
  • AnonimousPLayerAnonimousPLayer
    Reactions: 660
    Posts: 31
    Member
    edited February 2017
    both my pc get this error now after patch i have reinstalled but i still get it. and live support sucks ass literally unuseful advise over and over
  • AnonimousPLayerAnonimousPLayer
    Reactions: 660
    Posts: 31
    Member
    edited February 2017
    https://www.microsoft.com/en-US/download/details.aspx?id=35 downloading this fixes it
    Geminia
  • MystrieMystrie
    Reactions: 300
    Posts: 17
    Member
    edited February 2017
    AnonimousPLayer wrote: »
    https://www.microsoft.com/en-US/download/details.aspx?id=35 downloading this fixes it

    THANK YOU SO MUCH!! This worked on both of my computers. Nexon advised me to delete and redownload Black Cipher. That didn't work at all.

  • ToastMasterJToastMasterJ
    Reactions: 550
    Posts: 12
    Member
    edited February 2017
    The Dirext X download worked for me, with getting passed the runtime error. However now the game crashes everytime i try to connect to the game worlds. Looking at the channel population on reboot, it looks like this is affecting a large portion of the community.
  • AnonimousPLayerAnonimousPLayer
    Reactions: 660
    Posts: 31
    Member
    edited February 2017
    yeah nexon told me the same thing after 2 hours of looking around i found that that worked for me
  • GeminiaGeminia
    Reactions: 2,370
    Posts: 258
    Member
    edited February 2017
    AnonimousPLayer wrote: »
    https://www.microsoft.com/en-US/download/details.aspx?id=35 downloading this fixes it

    Awesome, thanks a lot for your help. Finally got the game to start up after installing it.
  • GeminiaGeminia
    Reactions: 2,370
    Posts: 258
    Member
    edited February 2017
    Ugh, but now the game crashes after I choose my region...