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I have been given permanent ban without reason

EtsyCrowEtsyCrow
Reactions: 420
Post: 1
Member
edited October 2017 in Account Billing Support
got the ad that my account was banned when I was switching channel in Kerning Tower Floor 2 Map 4 because was looking for 100% burning on the star map

how this can be a violation of your Terms of Use or Code of Conduct?

also lately and heard that they are giving ban to people who use kanna.

I am main kanna lv 161 (or was)

send ticket but they tell me that my ban is permanent and can not help me

if they know anything I can do. it would help me a lot u.u
Permacarmenpop22

Comments

  • NeospectorNeospector
    Reactions: 9,860
    Posts: 2,146
    Volunteer Forum Moderator
    edited October 2017
    This is not the place to appeal a ban and we cannot help you here.

    You should submit a ticket to the support center located here. After submitting a ticket, you can try contacting Live Chat during their ban appeal hours (Tuesday-Thursday, 10AM to 5PM Pacific time). Try to be as detailed as possible in your report.
    EtsyCrowPermaMesoscarmenpop22
This discussion has been closed.