[New Users] Please note that all new users need to be approved before posting. This process can take up to 24 hours. Thank you for your patience.
Check out the v.255 - The Dark Ride: Ride or DIe Patch Notes here!
If this is your first visit, be sure to check out the Forums Code of Conduct: https://forums.maplestory.nexon.net/discussion/29556/code-of-conducts

Unable to send NX Gift [Reboot]

BunCakesBunCakes
Reactions: 1,020
Posts: 18
Member
edited November 2017 in Bug Reporting
Bug type:
Cash Shop Gifting Bug

Brief bug summary:
When I try to gift items to another character I get a message saying unable to send.

More details:
I accidentally charged the wrong account with some NX Prepaid, and figured I could just gift what I was going to buy to the character on the right account, but when I try to send the NX item as a gift I get a message saying "Unable to send <name> as a gift: <item>." Normally I'd just send in a ticket and wait it out, but as I'm trying to gift black friday items that are going to be gone in a few hours, it's kind of a ridiculous time for this issue to come up. Anyone else getting this problem and possibly found a fix?


Steps to reproduce:
-go to cash shop
-click the gift icon on any item
-enter various info including pin and character name+message
-click 'ok'
-"Unable to send <name> as a gift: <item>."


Character name:
realcharacte

Character level:
10

Character job:
kaiser

World name:
Reboot

Date and time of the incident:
1:50pm EST
November 24th, 2017