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Didn't get mist cutter or level 100 hayato armor??
Bug type: missing item
Brief bug summary: Once my hayato reached 100, I got a quest from Sakuno to the left of my screen titled "mist cutter", and it was a conversation with Sakuno saying she found a blade in the woods that she would give to me, along with some armor. When I pressed okay to received it, it made that noise that plays when you have received an item, along with the sparkling explosion effect around your character. However, despite all that, the armor and weapons have not appeared anywhere in my inventory. There is no way to redo the quest again to try and get the armor.
More details: The same thing happened for my level 60 quest. I submitted a ticket back then (and o have for this as well) and Nexon says they'll "look into it" but I never received the items. I'm a little frustrated as this time I can't find any higher level equipment for my character that's level 100. Even if I did, I was really looking forward to getting the official Hayato equipment as I like it the best. Is there anything I can do??? Can I buy hayato equipment anywhere?
Character name: SamuraiKouga
Character level: 102
Character job: Hayato
World name: Reboot
Date and time of the incident: 11/25/2017, 4:20 est