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Hello,
My ingame name is Neoxus and I am from Reboot. I am a Dual Blader from the guild DownTime. I recently started playing maple a week and a few days ago and the game seemed incredibly promising as it reminded me of another game. I've been playing everyday upwards of 7 hours until yesterday I was permanently banned from the game. I honestly don't know what I did wrong, I don't use third party programs, hacks, bots, macros or anything at all. Not to mention the ban was completely random and out of no where. I am not sure whether or not this is an autoban or a gm ban.
What was I doing prior to getting banned?
I was in a party with a guild member and alliance member in the lobby map for Normal Magnus. I suddenly disconnected, my maplestory client closed and when I tried to log back on I got that message.
After posting this on reddit, people suggested that I open a ticket regarding my situation in hopes that they unban me. To that they respond:
I asked for another follow up and they responded stating that my ban is final:
So why am I posting this here? Ultimately I do want my account to be fully investigated and get the ban revoked so I can play again. I'm a new player still learning the game and missing out on events that are beneficial to my player progression due to a false ban is a bad ways to go.
Comments
https://www.reddit.com/r/Maplestory/comments/7hfdkz/permanently_banned_1232018_928_pm_pst/
welcome to the club of false banned and **** Customer Service
I have 2 tickets with the same copy pasted response as well as a Live Chat response with the same BS.