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What up with these ban issues

PigabaPigaba
Reactions: 1,105
Posts: 113
Member
edited December 2017 in General Chat
So many posts about wrongful bans. What in the world is going on? The worst part is that even if you appeal, Nexon just copy and paste the same response that says "our team has investigated this and decided not to overturn the decision. I hope you understand.." What kind of giant middle finger is that to your player base? Jesus. And this is after all that bs random wanna bans too. Who's gonna play the game at all if u can be banned for no reason, get your appeals ignored with copy pasted response, and get zero answers on what you got banned for?
I'm sensing another memo coming, apologizing for ban issues and that they're "working hard to make MS better" blah blah blah.

Comments

  • lodwyvernlodwyvern
    Reactions: 1,960
    Posts: 34
    Member
    edited December 2017
    :shrug: support has been kind enough to give me 3 different vague answers for why I was falsely banned and why the decision is final. You'd expect answers to be consistent if an actual investigation were done. Good to know that they just check a ban log and see that you were banned for "use of 3rd party programs or hacking" and give you a half effort response. I feel for the people who have suffered through both this and the kanna ban ordeal.