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Cutscene Crashes

CodeDonutsCodeDonuts
Reactions: 625
Posts: 13
Member, Private Tester
edited February 2018 in Tech Support
I had this problem until a lucky fix earlier.
after minor trials of logging desperately on my newly created Zero character (lvl 100) on Luna, I crashed continuously, However it was the cutscene which was doing all of this, i tried to change PC's resolution couple of times, searched a LOT for it to never find it at all. this occasion happened on my Explorers/Dual Blade too. i haven't tried any other classes that crash after a cutscene but here is the fix:

1. log on another character
2. change resolution to 800 x 600 ( i was playing on 1024 x 768 )
3. press change character
4. try your Explorer/Zero/other class

I know it's obvious but i didn't find a fix for it, and all i found was people complaining without any replies, so i hope this comes helpful to those who are in need.