[Marvel Bug] Can't redeem marvel codes (v.198)

mafloo3

Can't redeem marvel codes after today's update (v.198 – MapleStory X Cardcaptor Sakura: Clear Card Patch)
the image describes it all.
you put the code in , gives you the error message then gets kicked out of cash shop
please check it, thank you.
https://media.giphy.com/media/iB4xmaOjaZOA4c9ug1/giphy.gif

bumbertyr

Hi mafloo3,

Could you provide the following information for me:

Character name:

Character level:

Character job:

World name:

Date and time of the incident:

What item are you attempting to claim?

Thanks!

mafloo3

bumbertyr wrote: »

Hi mafloo3,

Could you provide the following information for me:

Character name:

Character level:

Character job:

World name:

Date and time of the incident:

What item are you attempting to claim?

Thanks!

ign: magloo3

lvl: 250

Job: Shade

Server: Scania

Date and time: just now.

items: randoms codes including gach tickets, onyx apples, summer roid...etc
basically any valid code.

i tried putting random characters and it tells me incorrect code, so the bug applies only to valid codes.

bumbertyr

Thanks for the info!

When you get the chance, could you submit a ticket to our support team regarding this issue?

Thanks!

mafloo3

issue has been resolved as of now.
please proceed to close the thread.
thanks you.