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[Marvel Bug] Can't redeem marvel codes (v.198)

mafloo3mafloo3
Reactions: 1,160
Posts: 43
Member
edited August 2018 in Bug Reporting
Can't redeem marvel codes after today's update (v.198 – MapleStory X Cardcaptor Sakura: Clear Card Patch)
the image describes it all.
you put the code in , gives you the error message then gets kicked out of cash shop
please check it, thank you.
https://media.giphy.com/media/iB4xmaOjaZOA4c9ug1/giphy.gif

Comments

  • bumbertyrbumbertyr
    Reactions: 6,610
    Posts: 1,167
    Nexon
    edited August 2018
    Hi mafloo3,

    Could you provide the following information for me:

    Character name:

    Character level:

    Character job:

    World name:

    Date and time of the incident:

    What item are you attempting to claim?

    Thanks!
  • mafloo3mafloo3
    Reactions: 1,160
    Posts: 43
    Member
    edited August 2018
    bumbertyr wrote: »
    Hi mafloo3,

    Could you provide the following information for me:

    Character name:

    Character level:

    Character job:

    World name:

    Date and time of the incident:

    What item are you attempting to claim?

    Thanks!


    ign: magloo3

    lvl: 250

    Job: Shade

    Server: Scania

    Date and time: just now.

    items: randoms codes including gach tickets, onyx apples, summer roid...etc
    basically any valid code.

    i tried putting random characters and it tells me incorrect code, so the bug applies only to valid codes.
  • bumbertyrbumbertyr
    Reactions: 6,610
    Posts: 1,167
    Nexon
    edited August 2018
    Thanks for the info!

    When you get the chance, could you submit a ticket to our support team regarding this issue?

    Thanks!
  • mafloo3mafloo3
    Reactions: 1,160
    Posts: 43
    Member
    edited September 2018
    issue has been resolved as of now.
    please proceed to close the thread.
    thanks you.
    bumbertyr