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Stuck after Labyrinth of Suffering portal maze

StarryKnightStarryKnight
Reactions: 1,935
Posts: 119
Member
edited December 2018 in Bug Reporting
Bug type: Stuck on a screen where no action is possible.

Brief bug summary: Was doing the first maze quest after collecting flint and tree's, taking portals to the middle of the labyrinth I assume, but was unable to find the exit or wounded soldiers, ended up running out of time, and upon entering the next portal, it took me back to entrance screen, but with no UI, nameplates, etc, and unable to perform any actions. Can click X to close and it reminds me to get my MVP bonus before closing, which I can also close, so its not locked up or anything, but there's nothing I can do.

Steps to reproduce:

Run out of time and enter portal at about the same time. Had a second or two on clock, then entered a portal and ended up stuck.

Character name: Stanìs

Character level:206

Character job:Hero

World name:Reboot

Date and time of the incident: 12/13/18 @ 1:45am CST

Image of what it looks like after getting stuck: https://ibb.co/Y39087J

ms-stuck.jpg


Final Note: If you close the game, and re-open it, it does put you back at the entrance and you are able to play normally, Im only making this post to make nexon aware of the bug so that it can be investigated and fixed at some point.

Comments

  • YinYangXYinYangX
    Reactions: 3,995
    Posts: 1,353
    Member, Private Tester
    edited December 2018
    StarryKnight wrote: »
    Bug type: Stuck on a screen where no action is possible.

    Brief bug summary: Was doing the first maze quest after collecting flint and tree's, taking portals to the middle of the labyrinth I assume, but was unable to find the exit or wounded soldiers, ended up running out of time, and upon entering the next portal, it took me back to entrance screen, but with no UI, nameplates, etc, and unable to perform any actions. Can click X to close and it reminds me to get my MVP bonus before closing, which I can also close, so its not locked up or anything, but there's nothing I can do.

    Steps to reproduce:

    Run out of time and enter portal at about the same time. Had a second or two on clock, then entered a portal and ended up stuck.

    Character name: Stanìs

    Character level:206

    Character job:Hero

    World name:Reboot

    Date and time of the incident: 12/13/18 @ 1:45am CST

    Image of what it looks like after getting stuck: https://ibb.co/Y39087J

    ms-stuck.jpg


    Final Note: If you close the game, and re-open it, it does put you back at the entrance and you are able to play normally, Im only making this post to make nexon aware of the bug so that it can be investigated and fixed at some point.

    Might have to have forfeit the quest (which it did by default when you logged).