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incorrect pic

ljljljljljjjjljljljljljjjj
Reactions: 200
Posts: 3
Member
edited February 2019 in Bug Reporting
I can receive validation codes with other options reset and can't receive the verification code only when I reset the PIC.I was always prompted for PIC errors when I logged into the game. my nexon account is [redacted]. thank for your help.

Comments

  • AKradianAKradian
    Reactions: 40,340
    Posts: 6,342
    Member, Private Tester
    edited February 2019
    Please don't post your account name in public.
    Contact Nexon Customer Support at http://support-maplestory.nexon.net for assistance with your PIC.
  • ljljljljljjjjljljljljljjjj
    Reactions: 200
    Posts: 3
    Member
    edited February 2019
    AKradian wrote: »
    Please don't post your account name in public.
    Contact Nexon Customer Support at http://support-maplestory.nexon.net for assistance with your PIC.

    I've tried everything..and still couldn't receive the validation code email.But i can receive other validation code e-mails,such as those that reset account or passwords.
    please help me
  • AKradianAKradian
    Reactions: 40,340
    Posts: 6,342
    Member, Private Tester
    edited February 2019
    Make a Customer Support Request (ticket) or talk to Live Chat support at that site.