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Hello, I'm new to this game and therefore, a noob and I'm not sure if this is the right place to post this. I looked up if this had happened to someone else but it doesn't seem so. So here's what I did.
I bought 3 10€ (I'm European) paysafecards and redeemed them in the Nexon website
for exactly 34,500 Prepaid NX. I logged onto Maplestory and tried to buy a Reg. Hair Coupon at the Cash Shop. All I got was a message that said: "Due to an unknown error, the request for Cash Shop has failed."
and I got kicked out of the shop. I tried again and same result, tried to buy something else (a Pet) and failed, restarted the computer and failed, tried a full shutdown and failed, tried to buy something with another character and failed. As I said before, I have 34,500 Prepaid NX and 520 reward points. Does anyone know what to do?